[09.27.10]
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10 Tips: Asking For Recommendations On LinkedIn

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So I’ve decided to spend a good portion of the week writing about getting and using job references.  For a few reasons.

  • A loyal reader in Newport Beach has been extremely patient.  Asking some great questions.  He deserves some answers!
  • The question about job references came up last week at my presentation to Experience Unlimited in Irvine.  And it took up half the Q&A portion of the morning.
  • Surprisingly, in two years of writing I’ve never covered the subject.  Funny.

Today the focus is on LinkedIn – the social networking site that many job seekers now call home.  They view it as an essential tool.  And rightly so.  Whereas Twitter and Facebook still receive lower marks from many job seekers.  For the quality of engagement you can achieve.  And the perception that you do career networking with a purpose on LinkedIn.  But that will change.

Before I get to the tips, know that LinkedIn recommendations are suspect.  They are short, often without specifics and often written without a tremendous amount of thought (based on the hundreds that I’ve read).  Just like a traditional letter of recommendation, they lose their value as they age.  And can lose their relevance when tossed in a pile with others.

I never put much stock in letters of recommendation as a hiring manager.  I always wanted to talk with someone.  To put the reference in context.

And I think a lot of hiring managers and recruiters are like me.  If someone walks in with a binder full of recommendation letters, I usually won’t read them.  And if I do, it is to scan for specifics.  Or to see who they are from.

Same with LinkedIn.

But, good or bad,  I like knowing that they are there.  That a job seeker has taken the time to get them.  Because getting recommendations is not easy.  And if you put the time in to get them, that tells me something.  And the fact that people took the time to write them for you (assuming they did), that tells me something too.

So you should have job recommendations on LinkedIn.  Even if they are not widely read.

Here are my 10 tips on getting them:

1.  Have a goal to get at least 10 people to recommend you on LinkedIn. And if you only have 10 job recommendations, here’s how they should break down: 3 supervisors, 3 peers (people working at your same level), 3 direct reports, 1 superior that worked in another department.  If you’ve never been a boss, replace “3 direct reports” with people that took direction from you or worked on a cross-functional team with you.

2.  Ask for recommendations as soon as possible after leaving a company. That way your experience with that person is fresh.  And they can remember specifics about the role you played.

3.  Request specifics. I made this mistake early on.  If you don’t ask for specifics, you will get a vague and generalized recommendation that no one will want to read.  Like “Tim played a key role and helped drive the company to new heights . . .”.  Here’s an idea.  What if each of your recommendations for a position reflected back on a key accomplishment statement on your resume?  That way you can integrate your messaging . . .

4.  Ask for a re-write. If you don’t like the recommendation you get, ask for a re-write or a tweak. Someone asked me a few weeks ago to update my recommendation for them.  To make it more about their work vs. their work at XYZ company.  It took me two seconds and I did it gladly.

5.  You don’t have to publish every recommendation. If you get one out of the blue and don’t want others to see it, don’t publish it.  You can either leave it hidden on your profile or ask for some adjustments to make it worth a public spot.

6.  Offer to swap recommendations. We all need them, right?  As you leave a company, pick two or three people and offer to write them a recommendation.  As a favor in return, ask that they write one for you.  This betters the odds that someone will deliver.

7.  Share them via e-mail first. This allows a more open discussion about the actual content before you actually involve LinkedIn.  Sometimes people get nervous or anxious writing in an online form.  This allows a more well-thought out approach.

8.  Your recommendations should ideally reinforce your personal brand. If you are a strategic salesperson, a tactical marketer or a customer service focused HR manager, your recommendations should support your own content (positioning statement, work philosophy, etc).  Again, more integration.

9.  Offer to write it yourself or suggest a theme. Of course, this is somewhat relationship dependent.  Some will love that you write it and they just have to approve, cut and paste.  Others will see it differently.  I think that as long as it is accurate, it is OK.

10.  Be persistent. Not everyone checks LinkedIn everyday.  Many who are employed check it “occasionally” at best.  So if you haven’t heard back from a contact, try them again via LinkedIn.  If that doesn’t work, try to reach them outside of LinkedIn by phone or traditional e-mail.  And if they don’t respond, you need to move on.  Not everyone likes to help.  And some just don’t make the time for it.

Just like when you personalize a LinkedIn Invite, do the same with a recommendation request.  Don’t use LinkedIn’s generic copy.  Here’s sample copy for a LinkedIn recommendation request that I would feel good about receiving:

Subject:  A Quick Favor

“Hi (former boss) – it’s been a few weeks since I left (XYZ Company).  Hope you are doing well!  As you know, I am looking for my next role and would really appreciate your help in writing a recommendation for me on LinkedIn.  I’d be happy to offer a few ideas on what to write about (e.g. my work on our successful market launch in 2009).  Please let me know if you have any questions.  It will only take a few minutes and I’d be happy to write one for you as well!

Thank you!  Tim

So what are your ideas for LinkedIn recommendations?  Do you read them as a hiring manager, recruiter or potential connection?  Share your thoughts!

Want to get some live feedback?  Consider a “power hour” with me:

career, coaching, brainstorming, ideas, strategy, positive, confident, action, power hour

Be sure to check back this week for more on this subject.  Including how to prep references for an upcoming call, how to maintain a strong relationship with your references and how to avoid burning out your references during a long job search.

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Written by: Tim Tyrell-Smith
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  • http://www.madmacedonian.com Kirilkundurazieff

    Well, that answers MY question.

    Guess my profile will have to stay at 85% complete becaue not only can I not get recommendation from my supervisors at my last job, because the company does not allow it, but the type of job I had didn’t involve interaction with co-workers to accomplish tasks.

    When you sit at a computer, in your own little cubicle, all day long, as a directory assistance operator, you don’t have time to pay attention to what your co-workers are doing. ;-D

    While friendly, I also kept mostly to myself as I never had much in common with my co-workers anyway.

    The one co-worker I approached to stay in contact with after we both left the job, never responded to an e-mail request for a contact phone number & address, for reference purposes, and only send me the occasional humor, or religious spam.

    Well, I THOUGHT it was a good idea to stay in contact, um, hee, hee! ;-D

    So I have no current references to offer any prospective future employer.

    • http://timsstrategy.com/ TimsStrategy

      Hi Kiril – You are right that not everyone likes to connect. Especially after you stop working together. :-( Sorry to hear about your employer’s refusal to provide a LinkedIn recommendation – interesting policy – one that we may hear more of unfortunately.

      • Anonymous

        It is not that unusual. I used to work for a large university and it is their policy not to give qualitative recommendations. You are instructed to have the potential employer call Human Resources who will verify that you worked there. They are afraid of lawsuits.

      • http://www.opinionatedpussycat.com Kiril Kundurazieff

        The policy that Pigbitinmad mentions is the policy of my last employer.

        As far as I know no-one from my job, including supervisors, are on LinkedIN.

        I just connected with someone who I’ve only met once, but we have known each other for several years via my bike blogging.

        In that time, beginning with his contacting me, and my reviewing his website, I’ve written about his efforts, and he’s told others of my 3 blogs, going so far as to even promote my bike blog in a presentaion he gave at a convention.

        Don’t know if it qualifies, but our “working together” means he might be the closest opportunity I will ever have for getting a LinkedIN Recommendation.

        • http://timsstrategy.com/ TimsStrategy

          Hey Kiril – Yes, that can frustrating when a lot of the people you really need to network with aren’t using your best tool! I remember a few years ago, I did a two day interview. sixteen people. Only 2 of them were on LinkedIn. Those two had less than 20 connections between them . . .

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  • Anonymous

    It took me a while after getting laid off to actually create a linkedin account (under my real name….not my fake persona which is for venting my frustration on boards like this).

    Anyway, I just loathe the idea of going back and asking someone who basically fired me for a recommendation even though I have no problem letting him talk to someone who might call (as if anyone ever will since it seems no one will ever even read my resume). It has been about 9 months and although everyone got along fine on the job, I am pretty angry and pissed off overall. I did a really good job, but it was a slow period made worse by the lousy economy. They said they couldn’t pay me anymore, but that didn’t stop them from pouring money into a hopeless boondoggle (as well as keeping on a member of the family who strolled in at noon and left promptly at five and did almost no work….partly because my boss spent most of his time arguing with this guy, his brother).

    In fact, although they said they felt bad and were sorry, I feel like I was set up to fail. They held so many meetings it was impossible for me to get everything done during the day, so I had to spend 20 hours every weekend working on their stuff.

    I really don’t want to go back to them. I never want to talk to them again.

    • Anonymous

      The other thing I forgot to mention is that it appears you can not request a recommendation from someone who has not “approved” you to be in their network. I might be more inclined to bite the bullet and ask if I didn’t have to be connected to that person for eternity. I don’t really want them to know what I am up to. I want them to pretend I died. I can see no possibility of ever working with or alongside them again.

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  • http://www.speakingagent.com Speaking Agent

    Thank you Tim. A key take away for me was the structure of 3 supervisors, 3 peers, 3 direct reports, and 1 superior as a foundation… In my industry I would also add clients and/or vendors to this list (but this is most likely industry/role specific).

    Thank you!

    • http://timsstrategy.com/ TimsStrategy

      Hey Speaking Agent – glad that helped. When I wrote this, a lot of people I met were still trying to build a base platform of recommendations. And I still think this is right. I like your idea of customer and vendors. No matter your industry, I think a 360 degree view of you adds more credibility.

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  • What’s up with that?

    I sent a recommendation request to 11 of my former co-workers and only 3 responded.  I was a little surprised, not to mention upset, seeing how much work I did for them and never felt that we didn’t have a good working relationship.  Granted, I hadn’t stayed in touch with any of them since being laid off from work over a year ago, but still.  They weren’t my friends, they were my co-workers and my relationship with them was a professional one.  

    Should I send a second request?  It’s been 3 months since I sent the first.  

    • http://timsstrategy.com/ TimsStrategy

      A couple of factors could affect your results.  First, did you send a personalized note to each or did you let LinkedIn’s generic language speak for you?  Second, are the people you tried to connect with active on LinkedIn?  If the answer is “no” to one or both then I it does not surprise me to hear that only a small percentage responded.  No problem in trying again, but if you do write a personalized request – I don’t think the amount of time that has passed should matter.

      And some people are on LinkedIn but flat out don’t don’t use it – not much you can do with them . . .

      • What’s up with that?

        Thanks Tim for your quick response.  I always use a personalized greeting for all my linkedin requests and invitations.  In fact, my opening sentence mentioned something I knew was of personal interest to each individual I emailed.  I don’t know how active most of them are on linkedin.  I don’t see many updates from them other than the occasional “is now connected to” post, but then I don’t do many updates myself, but still regularly check my linkedin updates.  

        I’ll send a request to their work emails and see what happens.  Thanks for the advice.

        • Anonymous

          Don’t bother. I’ve tried with two different people over the last few years that worked with at different places, in different roles…and I thought my experience with them was outstanding/above-and-beyond. Even after asking point blank I would either get a “Sure, I’ll do it.” or deafening silence.

          If you have to ask for recommendations, you probably won’t get them. It’s one thing to “Friend/Connect With” someone on LinkedIn. Apparently it’s a whole other thing to actually recommend a person. Screw that.

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